Terms of Service

Last Updated: October 14, 2026

1. Overview

Welcome to digcms!

This website is operated by Changsha Qianxian Technology Co., Ltd. Throughout the website, the terms "we," "us," and "our" refer to Changsha Qianxian Technology Co., Ltd.

digcms operates an online retail store offering home and lifestyle products, including slippers, kitchen towels, dishwasher covers, mugs, and other related accessories.

By visiting our website at https://digcms.com/, creating an account, or purchasing products from us, you agree to comply with these Terms of Service ("Terms").

These Terms apply to all visitors, customers, and other users of our website.

Please read these Terms carefully before accessing or using our services. If you do not agree with these Terms, please discontinue using our website.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

2. Eligibility and Use of Our Website

By using our website, you represent that you have reached the age of legal majority in your jurisdiction or otherwise have the necessary permission to use our services in accordance with applicable law.

You agree to use our website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of our services.

You must not:

• Use our website for fraudulent or unlawful activities.

• Provide false or misleading information when placing an order.

• Attempt to gain unauthorized access to our systems or customer accounts.

• Introduce viruses, malicious software, or other harmful technologies.

• Copy, reproduce, or commercially exploit website content without authorization.

• Interfere with the security, integrity, or functionality of our website.

• Violate any applicable laws or regulations.

We may restrict access to our services when reasonably necessary to prevent fraud, protect website security, or address violations of these Terms.

3. Products and Product Information

digcms offers home and lifestyle products designed for everyday use.

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability information.

However, slight differences may occur between product images displayed on your screen and the physical products you receive due to factors such as display settings, lighting, manufacturing variations, or product materials.

Customers are encouraged to review product descriptions, sizing details, and specifications before placing an order.

If an item arrives damaged, defective, incorrect, or materially different from its description, customers may contact us for assistance under our Return & Refund Policy and applicable consumer protection laws.

Product availability may change without prior notice.

We reserve the right to discontinue products or update product information, provided that existing orders and applicable customer rights are respected.

4. Product Pricing and Currency

Product prices are displayed on our website in the currency selected or made available through our store.

All applicable product charges will be shown before an order is completed.

We may update product prices, promotional offers, or discounts from time to time.

Price changes will not retroactively affect orders that have already been accepted, except where adjustments are required by law or expressly agreed upon with the customer.

If a material pricing error is identified before an order is accepted, we may contact the customer to confirm the correct price or offer cancellation and a refund of any payment collected.

Any applicable taxes, import duties, or other government-imposed charges will be handled as described during checkout and in our Shipping Policy.

5. Orders and Order Acceptance

When placing an order through digcms, you agree to provide accurate, complete, and current information.

After an order is submitted, you may receive an order confirmation acknowledging that we have received your purchase request.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

An order is accepted when we confirm that the purchase can be fulfilled and proceed with processing or dispatch.

We may contact you if we identify an issue involving:

• Product availability.

• Payment verification.

• Incorrect or incomplete shipping information.

• Suspected fraudulent transactions.

• Delivery restrictions.

• Material product or pricing errors.

If we are unable to fulfill an order after payment has been collected, we will provide an appropriate refund for the affected items.

We will not cancel an accepted order arbitrarily or in violation of applicable consumer protection requirements.

6. Payment Methods and Security

Payments must be completed using a payment method supported by our website at checkout.

Available payment methods may vary depending on the customer's location and the payment services offered.

Payment transactions may be processed by independent third-party payment service providers.

Customers are responsible for ensuring that the payment information they provide is accurate and that they are authorized to use the selected payment method.

We take reasonable measures to protect transaction-related information and rely on applicable security controls provided by our payment and website service providers.

We do not guarantee that any internet-based payment system is completely free from security risks.

For more information about how personal information is processed, please review our Privacy Policy.

7. Shipping and Delivery

We offer worldwide shipping to destinations supported by our checkout system.

Standard shipping is free for all orders to supported delivery destinations, with no minimum purchase amount required.

Our standard fulfillment and delivery estimates are:

• Order Processing Time: 1–3 business days.

• Estimated Shipping Transit Time: 7–15 business days.

• Total Estimated Delivery Time: 8–18 business days.

Business days exclude weekends and public holidays.

Delivery estimates are calculated from payment confirmation and include both processing and transit time.

Actual delivery times may vary depending on the destination, customs clearance, logistics operations, carrier conditions, or circumstances beyond our reasonable control.

Tracking information will be provided after dispatch when available.

Customers are responsible for entering accurate shipping details at checkout.

If an order cannot be delivered due to an issue attributable to us or our shipping provider, we will offer an appropriate resolution in accordance with our Shipping Policy and applicable law.

Please review our Shipping Policy for complete information about delivery destinations, shipping charges, tracking, customs duties, and delivery-related issues.

8. Returns and Refunds

We offer a 30-day return policy for eligible purchases.

Customers may request a return within 30 calendar days after receiving an order.

For standard change-of-mind returns, products must generally be unused, unworn, and in their original condition, subject to the eligibility requirements in our Return & Refund Policy.

Customers are responsible for return shipping costs when returning eligible items due to personal preference, incorrect selection, or a change of mind.

For confirmed damaged, defective, or incorrect products, we will cover necessary return shipping costs when a return is required.

Approved refunds will be initiated within 10 business days after the returned item has been received and inspected, or after an eligible issue has otherwise been verified.

Refunds will be issued to the original payment method.

The time required for funds to appear in your account may depend on your bank or payment service provider.

Please review our Return & Refund Policy for complete terms, eligibility requirements, and return instructions.

Nothing in these Terms excludes or restricts mandatory legal remedies for defective or nonconforming goods.

9. Order Cancellations and Modifications

Customers who wish to cancel or modify an order should contact our customer support team as soon as possible.

We will make reasonable efforts to accommodate cancellation or modification requests before an order has been shipped.

Once an order has been dispatched, cancellation or modification may no longer be possible.

Customers may request an eligible return after delivery in accordance with our 30-day Return & Refund Policy.

If an order is successfully canceled before shipment, the applicable refund will be issued to the original payment method.

10. Customer Accounts

Certain website functions may allow customers to create accounts or access order information.

Customers are responsible for maintaining the confidentiality of their account login credentials and for taking reasonable steps to prevent unauthorized access.

You agree to provide accurate account information and update it when necessary.

If you suspect unauthorized access to your account, please contact us promptly.

We may suspend or restrict an account when reasonably necessary to investigate security concerns, prevent fraud, or address material violations of these Terms.

Account restrictions will not eliminate any mandatory consumer rights relating to orders already placed.

11. Intellectual Property

Unless otherwise stated, the website content and materials owned by or licensed to Changsha Qianxian Technology Co., Ltd., including applicable text, graphics, images, logos, product descriptions, website layouts, and other creative materials, are protected by relevant intellectual property laws.

You may access and use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website materials without permission from the applicable rights holder, except as allowed by law.

All third-party trademarks, product designs, images, and other intellectual property remain the property of their respective owners.

Nothing in these Terms transfers ownership of intellectual property rights to website users.

12. Customer Reviews and Submitted Content

If our website allows customers to submit reviews, feedback, photographs, or other content, you agree that your submissions must be lawful, accurate to the best of your knowledge, and respectful of others.

You must not submit content that:

• Infringes another person's intellectual property or privacy rights.

• Contains unlawful threats, harassment, or discriminatory material.

• Includes malicious software or fraudulent links.

• Contains intentionally false or misleading information.

• Violates applicable laws.

By submitting content for publication, you grant us a non-exclusive license to display and use that content in connection with our website and business operations, subject to applicable law and your privacy rights.

We may remove content that violates these Terms or applicable legal requirements.

We do not prohibit customers from submitting genuine negative feedback about their experiences.

13. Third-Party Services and Links

Our website may include functionality provided by third-party service providers, including payment processors, shipping carriers, technical service providers, analytics services, and advertising partners.

We may also provide links to independent third-party websites for customer convenience.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent conduct or content of third-party websites that we do not control.

However, this provision does not remove any responsibility we have to customers under applicable law or in connection with services we are legally obligated to provide.

We encourage customers to review relevant third-party policies when using external services.

14. Privacy and Personal Information

We respect customer privacy and strive to handle personal information transparently and responsibly.

When you use our website or make a purchase, certain personal information may be processed to fulfill orders, arrange shipping, provide customer service, prevent fraud, and operate our online store.

Depending on applicable law and our website configuration, we may also use cookies and similar technologies for analytics, website functionality, and advertising purposes.

Our Privacy Policy explains the categories of personal information we may collect, how we use and disclose that information, and the rights available to eligible individuals.

Please review our Privacy Policy for additional details.

15. Promotions and Discounts

From time to time, we may offer promotional discounts, special prices, or other marketing offers.

Promotions may be subject to specific eligibility requirements, expiration dates, or other conditions disclosed alongside the relevant offer.

We reserve the right to correct genuine promotional errors, subject to applicable consumer protection laws and existing contractual obligations.

Unless otherwise stated, promotional offers cannot be exchanged for cash.

We will not apply undisclosed promotional conditions after a customer has completed an eligible purchase.

16. Prohibited Activities

You agree not to misuse our website or services.

Prohibited activities include:

• Unauthorized access to website systems.

• Fraudulent purchases or payment misuse.

• Attempts to interfere with checkout or payment processes.

• Automated activities that materially disrupt website operations.

• Distribution of viruses or malicious code.

• Misrepresentation of identity for fraudulent purposes.

• Infringement of intellectual property rights.

• Use of our services in violation of applicable laws.

We may take reasonable and lawful action to investigate and address prohibited activities.

17. Disclaimer of Warranties

We make reasonable efforts to maintain accurate website information and provide products that conform to their descriptions and applicable legal requirements.

Website availability may occasionally be interrupted due to maintenance, technical issues, or circumstances outside our reasonable control.

To the extent permitted by applicable law, we do not guarantee uninterrupted or error-free access to the website.

Any exclusions or limitations of warranties apply only where legally permitted.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or other mandatory protections relating to purchased products.

18. Limitation of Liability

To the extent permitted by applicable law, Changsha Qianxian Technology Co., Ltd. will not be liable for indirect or consequential losses arising solely from website interruptions or circumstances beyond our reasonable control, where such liability may legally be excluded.

Nothing in these Terms limits or excludes liability for:

• Fraud or fraudulent misrepresentation.

• Willful misconduct.

• Personal injury or death where liability cannot legally be excluded.

• Breach of mandatory consumer protection obligations.

• Defective products where applicable law prohibits such exclusions.

• Any other liability that cannot be limited or excluded under applicable law.

Any permitted limitation of liability will be interpreted in accordance with applicable laws and the customer's mandatory legal rights.

19. Events Beyond Our Reasonable Control

We are not responsible for delays or failures caused by events beyond our reasonable control to the extent permitted by law.

Such events may include natural disasters, severe weather, government restrictions, transportation interruptions, customs disruptions, widespread telecommunications failures, or other extraordinary circumstances.

If such an event materially affects an order, we will make reasonable efforts to notify affected customers and provide appropriate assistance.

Customers will retain any cancellation, refund, or other remedies required by applicable law.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to Changsha Qianxian Technology Co., Ltd. in the People's Republic of China, except where mandatory consumer protection or other applicable laws require otherwise.

If you have a concern regarding an order, product, payment, or service, we encourage you to contact our customer support team first so that we can attempt to resolve the matter fairly.

If a dispute cannot be resolved through customer support, either party may seek a remedy through a court or other competent dispute resolution body having jurisdiction under applicable law.

Nothing in these Terms limits a consumer's right to bring claims before a legally competent court or exercise mandatory consumer rights in their country or region of residence.

21. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, services, legal requirements, or website functionality.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Material changes will be communicated where required by applicable law.

Changes will not retroactively remove contractual or mandatory consumer rights relating to purchases already made.

We encourage customers to review these Terms periodically.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be enforced only to the extent permitted by law.

The remaining provisions will continue to apply to the extent legally valid and enforceable.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional terms expressly disclosed and agreed to during checkout, govern your use of our website and purchases from digcms.

If a specific policy addresses a matter in greater detail, that policy should be read together with these Terms.

In the event of a conflict, mandatory applicable law will take precedence. For an order-specific matter, any valid terms expressly agreed upon at checkout will apply to the extent permitted by law.

24. Contact Information

If you have any questions regarding these Terms of Service, your orders, or our store policies, please contact us.

Store Name: digcms

Legal Business Name: Changsha Qianxian Technology Co., Ltd.

Contact Phone: +86 13973101496

Registered Business Address: Unit 26016, Jiasheng Business Plaza, No. 289 Laodong West Road, Tianxin District, Changsha City, Hunan Province, China

Official Website: https://digcms.com/

For order-related inquiries, please provide your order number and a brief description of your request so our customer support team can assist you.

Thank you for choosing digcms. We appreciate your trust and are committed to providing a transparent, fair, and reliable online shopping experience.