Privacy Policy

Last Updated: October 14, 2026

Welcome to digcms.

This Privacy Policy explains how Changsha Qianxian Technology Co., Ltd. ("Company," "we," "us," or "our"), operating the online store digcms at https://digcms.com/ (the "Website"), collects, uses, discloses, stores, and protects personal information when you visit our Website, browse our products, create an account, make a purchase, or contact us.

We respect your privacy and are committed to handling personal information responsibly and transparently in accordance with applicable privacy and data protection laws.

By using our Website, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to your applicable legal rights and choices.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information.

1.1 Personal and Contact Information

When you place an order, register an account, or contact us, we may collect:

Full name
Email address
Telephone number
Billing address
Shipping address
Account credentials, where applicable
Information you voluntarily provide in communications with us

1.2 Order and Transaction Information

When you purchase products through our Website, we may collect:

Products purchased
Order numbers and transaction details
Purchase amounts and payment status
Shipping and delivery information
Order history
Return, exchange, and refund records

Payments may be processed by third-party payment service providers. We do not need to receive or store complete payment card numbers to process an order when payment information is collected directly by those providers.

1.3 Device and Usage Information

When you access our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Pages visited and interactions with Website content
Referral sources
Approximate geographic location derived from IP address
Cookies and similar online identifiers

This information may help us maintain Website functionality, improve performance, identify technical issues, and understand how visitors interact with our store.

1.4 Customer Communications

If you contact us regarding products, orders, refunds, shipping, or general inquiries, we may collect and retain your messages and related correspondence to respond to your requests and maintain customer service records.

2. How We Use Your Information

We may use personal information for the following purposes:

To process, confirm, and fulfill customer orders.
To arrange shipping and delivery.
To provide order confirmations and transaction updates.
To manage customer accounts.
To respond to customer inquiries and support requests.
To handle returns, exchanges, cancellations, and refunds.
To maintain and improve Website functionality.
To protect against fraud, unauthorized transactions, and security threats.
To analyze Website performance and customer shopping experiences.
To send promotional communications where permitted by applicable law and your communication preferences.
To measure advertising performance and provide relevant advertisements where permitted.
To comply with applicable legal, regulatory, and accounting obligations.

We use personal information only for legitimate business purposes and other purposes permitted by applicable law.

3. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, and similar technologies to support essential shopping functions, understand Website usage, and improve customer experience.

These technologies may include:

Essential Cookies: Used to support core Website functions such as shopping carts, checkout processes, account access, and security.

Analytics Cookies: Used to understand Website traffic, visitor interactions, and the performance of Website features.

Preference Cookies: Used to remember certain customer settings, such as language or regional preferences.

Advertising Cookies and Pixels: Where enabled, used to measure advertising campaign performance, understand interactions with advertisements, and support relevant advertising.

Some cookies may be placed by third-party service providers acting on our behalf or operating their own services.

Where required by applicable law, we will seek your consent before placing or accessing non-essential cookies or similar technologies.

You may manage cookies through your browser settings and any privacy preference controls made available on our Website.

Please note that disabling certain cookies may affect some Website functions.

4. Advertising and Marketing

We may use digital advertising services to promote our products and evaluate the effectiveness of advertising campaigns.

Depending on our advertising configuration, these services may use cookies, pixels, device information, and online identifiers to understand advertising interactions, measure conversions, and help deliver relevant advertisements.

Such services may include advertising platforms and measurement providers, including AppLovin, where their technologies are implemented on our Website.

We do not authorize advertising partners to use personal information outside the purposes and permissions allowed by applicable agreements and laws.

Where required by applicable privacy laws, we will provide appropriate disclosures, consent choices, and opt-out mechanisms for advertising-related data processing.

You may also be able to control certain personalized advertising preferences through your browser, device, or the relevant advertising provider.

5. How We Share Personal Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our online store.

These parties may include:

E-commerce and Website Service Providers: Providers supporting our online store, hosting, account functionality, checkout, and technical operations.

Payment Service Providers: Companies that securely process payments, facilitate refunds, and help prevent fraudulent transactions.

Shipping and Logistics Providers: Delivery companies and fulfillment partners that require customer shipping information to complete orders.

Customer Support Providers: Services that assist us in managing and responding to customer inquiries.

Analytics and Advertising Providers: Services that help us measure Website traffic, evaluate advertising campaigns, and improve marketing effectiveness.

Professional and Legal Advisers: Authorized parties who assist with accounting, legal compliance, and legitimate business operations.

Government or Regulatory Authorities: Where disclosure is required by applicable law, legal process, or valid regulatory requests.

We seek to limit disclosed information to what is reasonably necessary for the relevant business purpose.

6. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the systems involved, these measures may include access controls, secure communications, and the use of reputable service providers.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and contact us if they suspect unauthorized account activity or misuse of their personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary based on:

The duration of our customer relationship.
Order processing and fulfillment requirements.
Customer service and dispute resolution needs.
Accounting, tax, and recordkeeping obligations.
Fraud prevention and security requirements.
Applicable legal and regulatory requirements.

When personal information is no longer needed, we will take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal obligations.

8. International Data Transfers

Our Company is located in China, and our Website may serve customers in different countries and regions.

Personal information may be processed or stored in countries other than the country where you reside, depending on the location of our service providers and business operations.

Different jurisdictions may have different privacy and data protection laws.

Where required, we will implement appropriate safeguards or use legally recognized mechanisms for international transfers of personal information.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Request information about certain categories of data processing or disclosures.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising, sales, or sharing of personal information where legally applicable.
Request data portability where required by applicable law.

To exercise an applicable privacy right, please contact us using the details in Section 15.

We may need to verify your identity before processing certain requests.

We will review and respond to privacy-related requests within the timeframes required by applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

10. Additional Information for U.S. Residents

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the relevant law and our data processing activities, these rights may include access, correction, deletion, data portability, and opting out of targeted advertising or certain disclosures of personal information.

Where our activities constitute a sale or sharing of personal information or targeted advertising under applicable law, we will provide legally required notices and opt-out methods.

We will also recognize legally required privacy preference signals where applicable.

You may contact us to request information about your rights and the methods available to exercise them.

11. Information Regarding European and UK Residents

Where the European Union General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we process personal information only where an appropriate legal basis exists.

Depending on the processing activity, the relevant legal basis may include:

Performance of a Contract: To process payments, fulfill orders, and provide purchased products.
Legitimate Interests: To maintain Website security, prevent fraud, provide customer support, and improve our services where those interests are not overridden by applicable individual rights.
Legal Obligations: To comply with applicable tax, accounting, consumer protection, and regulatory requirements.
Consent: For certain marketing communications, non-essential cookies, and advertising technologies where consent is legally required.

Eligible individuals may have additional rights, including the right to lodge a complaint with an appropriate data protection supervisory authority.

Where legally required, we will provide additional regional privacy disclosures and implement the necessary safeguards for relevant processing activities.

12. Children's Privacy

Our Website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without any consent or authorization required by applicable law.

If we become aware that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to delete it.

Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us using the details below.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites or services.

We do not control the privacy practices, security measures, or content of independent third-party websites.

We encourage customers to review the privacy policies of external websites before providing personal information.

This Privacy Policy applies to personal information processed by digcms in connection with our Website and business operations.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, Website features, legal requirements, or information processing practices.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this Privacy Policy periodically.

15. Contact Information

If you have any questions about this Privacy Policy, how your personal information is handled, or your privacy rights, please contact us.

Store Name: digcms

Legal Business Name: Changsha Qianxian Technology Co., Ltd.

Contact Phone: +86 13973101496

Registered Business Address: Unit 26016, Jiasheng Business Plaza, No. 289 Laodong West Road, Tianxin District, Changsha City, Hunan Province, China

Official Website: https://digcms.com/

You may contact us regarding privacy-related inquiries, personal information requests, and concerns about our information processing practices.

Thank you for trusting digcms. We are committed to respecting your privacy and maintaining transparency in how personal information is handled.